Kathy’s comprehensive experience to drive business success is second to none. She has ensured that her clients achieve their goals all the time!
–Judy Bell, International Telecommunications Consultant
When working with Kathy, her first step was to identify opportunities within our own strategic plan for increasing our sales overall. Kathy brought in resources we had not identified and put a detailed action plan in place that would guarantee we achieved our goals as individuals and an organization. Her commitment was tireless and positively affected the organizational structure and marketing planning.
–Ellen Rocco, Publisher
Kathy has forgotten more than you’ll ever know about managing customer relationships to achieve business growth.
–Paul LeMage, LeMage Partnership (Home Improvement)
After a thorough discovery process, we requested Kathy implement a detailed action plan that included conducting skill training in our office and putting tools in place for time management and key performance indicators– after implementing her recommendations, our client base increased by 30% and profit up by 20% …. Kathy increased our business.
–Carley Francis, Advantage Closers (notary signing agency)
I hired Kathy to provide one on one coaching with a key member of our sales team. I was very impressed with her ability to quickly understand my business goals and sales process; and the type of coaching this employee would require. She tailored skill development and coaching to his needs and the needs of my business. She taught him an amazing amount of new techniques in a short period of time and has continued to follow up with him to make sure he is still utilizing what she taught him and achieving our goals. I highly recommend Kathy to anyone who builds customer relationships and needs to manage sales using inside or outside sales disciplines, not forgetting customer service.
–Laurie Bunce, Centratel
Kathy has worked with me in my capacity as director of IBM’s EMEA
operations for several years …her ability to focus on our current business procedures and identify opportunities second to none …Kathy is able to quickly assess strengths and weaknesses and redirect the sales function to meet goals and objectives.
…just do what she recommends and your revenue will grow.
– Trevor Lott, Director of Marketing EMEA (retired) (Distribution and Multi Media)
As the largest franchise for wireless products Kathy’s assessment identified that our sales process was dictated by customers researching and contacting us before they even came into a Center. After discussions to understand our goals for the business, brand and market position and business challenges, Kathy provided recommendations that included skill development plan and mentoring program for our managers and consultants. She is very thorough and does a great job at building relationships with people!
–Dominic Hesano, Wirelesstoyz (Retail – C to B)
I track my numbers very carefully and when I noticed that my closing percentage was dropping I reached out to Kathy. With only a couple of hours of her time and one on one coaching disciplines my sales have increased 24%. Her simple straight forward advice was just what I needed. I will continue to workwith her.
–Bill Askins, Nichols Insurance